1. What is Creative Crowd?
Creative Crowd is an e-commerce platform that specializes in handcrafted items. We connect talented artisans with individuals who appreciate unique, handmade craftsmanship. Our platform features a diverse collection of one-of-a-kind products, each carefully curated for its quality and authenticity.
2. How do I create an account on Creative Crowd?
To create an account, click on the “Sign Up” or “Create Account” link on the top-right corner of the homepage. Follow the prompts to enter your information and create your account.
3. How can I make a purchase?
Browse our collection, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping and payment details. Once your order is confirmed, you will receive an email with the order details.
4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure payment options. The available payment methods are displayed at checkout.
5. Can I change or cancel my order after it’s placed?
Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming your purchase. If you have concerns, contact our customer support at [contact@creativecrowd.com].
6. How can I track my order?
Once your order is shipped, you will receive an email with tracking information. You can track your order through the provided link in the email or by logging into your Creative Crowd account.
7. What countries do you ship to?
We currently ship to [list of countries/regions]. For shipping to other locations, please contact our customer support at [contact@creativecrowd.com] for assistance.
8. What is your return policy?
Please refer to our “Return Policy” for information on returns and refunds. If you have specific questions, contact our customer support.
9. How can I contact Creative Crowd customer support?
You can reach our customer support team at [contact@creativecrowd.com]. We are here to assist you with any questions or concerns you may have.
10. Are the products on Creative Crowd sustainable and ethically made?
We value sustainability and fair trade practices. We strive to support artisans who prioritize ethical production methods and use environmentally friendly materials. Look for specific product details on each item’s page for more information.